One number and a tech who knows your machine. We prioritize down-machine calls.
If it's costing you sales, we treat it as a priority. Common calls:
Freeze-up, error code, or dead compressor while the line is out the door. This is the call we built the business for.
A restaurant without ice isn't open. Priority dispatch for total production failures.
Frozen drinks are impulse buys, and an empty-looking barrel kills sales fast, especially in a Texas summer.
Water on the floor, tripping breakers, refrigerant smell. We'll make it safe first, then fix it.
Reach a real dispatcher, not a voicemail. Tell us the brand, model if you have it, and the symptom.
Sometimes we can walk you through a reset or safe workaround on the phone at no charge. We'd rather earn your trust than a truck fee.
A CFESA Master Certified tech rolls with the common parts for your brand already on the truck. Most repairs are completed same-visit.
Rates are quoted up front before we roll, with no surprises on the invoice.